We want to give you our customers the best experience with our UGG boots that you can get. That’s why we have given the instructions on shoe size as you see below on every page describing an UGG boot.
If you follow these instructions carefully it works correctly every time.
That is why there will be a 30% handling fee for returns if you have given us the wrong sizes.
We stand behind the quality of our product. Our UGG boots are Australian craftsman made from the finest sheepskin. Please contact us if you have any problem with the quality or construction of your UGG boots.
We will do our very best to give you satisfaction.